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Heat Pump Repair, Replacement & Installation in Kirkland, WA

Heat pump blowing cold, icing up or running nonstop? Or ready to replace an old furnace or baseboard heat? We repair and install ducted and ductless heat pumps.

  • Repairs for all major heat pump brands
  • Ducted, hybrid and ductless installs
  • Permits and electrical coordination handled
★★★★★ 4.8 from 445 Google reviewsSince 2011 on the EastsideWA Lic. GREENHP893RR
Heat pumps · Kirkland, WA

Heat pump service in Kirkland, explained in 30 seconds

Green House Plumbing and Heating repairs, maintains, replaces and installs ducted heat pumps and ductless mini-split heat pumps for Kirkland homes. We are based at 12040 98th Ave NE in Kirkland (98034), work Monday to Saturday from 7 am to 9 pm, and offer same-day appointments when available.

A heat pump moves heat instead of burning fuel, so one system heats your home in winter and cools it in summer. Kirkland's mild winters suit heat pumps well, which is why so many local homeowners are replacing old furnaces, baseboard heaters and window AC units with one.

Already have a heat pump that is not keeping up? Most repairs come down to a capacitor, contactor, defrost control, sensor or a refrigerant leak. We find it, price it upfront and fix it, often on the first visit.

Heat pump repair and installation at a Kirkland, WA home
Heat pump not working?

Heat pump not heating? Check this first

Some heat pump behavior looks like a problem but is normal. These checks help you tell the difference.

  1. Steam from the outdoor unit is normal. In cold, damp weather the unit runs a defrost cycle for a few minutes and may steam. Thick ice that stays for hours is not normal.
  2. Check the thermostat mode. Set it to Heat, not Auto or Cool, and replace batteries if needed. Avoid big jumps in temperature that trigger backup heat.
  3. Check breakers for both units. Heat pumps have breakers for the outdoor unit and the indoor air handler or furnace.
  4. Clear the outdoor unit. Remove leaves, snow and anything within about 2 feet. Clean or replace the indoor filter.
  5. Call us if it blows cool air for long periods. Especially if ice builds up or the system runs nonstop without warming the house.
Troubleshooting

Heat pump problems we fix in Kirkland homes

Match what you see to the likely cause and how we fix it.

Most common

Blows lukewarm or cool air in heat mode

Likely cause
Low refrigerant from a leak, a stuck reversing valve or a defrost problem.
How we fix it
We test pressures and controls, fix the leak first and recharge to spec.
Ice

Outdoor unit covered in ice that will not clear

Likely cause
Failed defrost control or sensor, low refrigerant or poor airflow.
How we fix it
We test the defrost system and repair the faulty part.
Power

Outdoor unit will not start

Likely cause
Failed capacitor or contactor, tripped breaker or a thermostat wiring fault.
How we fix it
We test and replace the failed part, usually the same visit.
Bills

Electric bill jumped this winter

Likely cause
Backup heat strips running too often, low refrigerant or dirty coils.
How we fix it
We check staging, settings and refrigerant so the heat pump does the work.
Ductless

Mini-split blinking or dripping water

Likely cause
Sensor fault, dirty filter or coil, or a clogged drain line.
How we fix it
We read the error code, clean the head and coil and clear the drain.
Noise

Loud buzzing, grinding or rattling

Likely cause
Failing fan motor, loose panels or a compressor problem.
How we fix it
We find the source and repair it before it damages the compressor.
Repair or replace?

Repair or replace your heat pump?

We give you both options with prices, and tell you which one we would choose.

Repair usually makes sense when

  • A capacitor, contactor, sensor or fan motor failed
  • The heat pump is under about 10 years old
  • The leak is small and easy to reach
  • It heated well until recently

Replacement usually makes sense when

  • The heat pump is 12 to 15 years old or more
  • The compressor failed outside warranty
  • It struggles to heat on cold nights
  • Repairs keep coming back each season
Kirkland permit and refrigerant note: Kirkland requires a mechanical permit when a heat pump is installed or replaced, and new outdoor units often need electrical work too. We handle the permit. New systems use lower-impact refrigerants such as R-454B or R-32, and existing R-410A systems can still be repaired. The federal 25C tax credit for heat pumps ended for installs after December 31, 2025.
Heat pump typeBest forNotes
Ducted heat pumpHomes with good ductworkWhole-home heat and AC from one system
Hybrid (dual fuel)Homes keeping a gas furnaceHeat pump most of the year, gas backup on cold nights
Ductless mini-splitBaseboard heat, additions, no ductsRoom-by-room control, quick install
Ducted mini-splitSmall homes, condos, one floorCompact air handler with short ducts
Services

Heat pump services in Kirkland

Repair, maintenance, replacement and new installation.

Heat pump repair

Capacitors, contactors, defrost controls, sensors, fan motors and refrigerant leaks.

Heat pump installation

New ducted heat pumps sized to your home, with permits and electrical coordination.

Ductless mini-split installation

Single and multi-zone systems for homes with baseboard heat or no ducts.

Furnace to heat pump conversion

Replace an old furnace with a heat pump, or add one as a hybrid system.

Heat pump maintenance

Coil cleaning, refrigerant, electrical and defrost checks, twice a year for best results.

Emergency heat pump repair

Same-day help when available when the house will not stay warm.

Local know-how

What Kirkland homeowners should know about heat pumps

Our climate is one of the best in the country for heat pumps.

Mild winters, hot summer weeks

Kirkland winters are usually mild and wet, with occasional cold snaps and windstorms that knock out power. Seattle also hit 108°F on June 28, 2021. A heat pump covers both with one system.

Great for baseboard-heated homes

Many older Kirkland homes and condos in Juanita, Finn Hill and Kingsgate still use electric baseboard heat. Ductless heat pumps use much less electricity for the same heat and add cooling.

Keep the outdoor unit clear

Fir needles, maple leaves and moss collect around outdoor units here. Keep 2 feet of space clear and rinse the coil gently in spring.

Permits are part of the job

Kirkland requires a mechanical permit for a new or replacement heat pump. We pull it and schedule the inspection.

Heat pump service across Kirkland neighborhoods

JuanitaFinn HillKingsgateTotem LakeNorth Rose HillSouth Rose HillBridle TrailsHoughtonLakeviewMoss BayNorkirkMarketHighlandsEverest

Sources: Kirkland mechanical permit checklist, HistoryLink, June 28, 2021 heat wave, ACHR News, EPA R-410A rule change, IRS on the 25C credit.

How it works

How heat pump service works

Clear steps, no surprises on price.

  1. Call or bookTell us what the heat pump is doing, or what you want to install.
  2. Inspect or sizeWe test the system, or measure the home for a new one.
  3. Upfront priceRepair or replacement options, both priced.
  4. Repair or installDone to code, with permits when needed.
  5. Test and explainWe confirm heating and cooling and show you the best settings.
Do heat pumps work in Kirkland winters?

Yes. Kirkland winters are mild, and modern heat pumps keep heating well below freezing. On the coldest nights a backup heat strip or a gas furnace in a hybrid system can help.

Why is my heat pump steaming or making a whooshing sound?

That is usually the defrost cycle, which melts frost off the outdoor coil in cold, damp weather. It is normal for a few minutes. Thick ice that stays for hours is not, so call us.

Why is my heat pump blowing cold air?

During defrost, air can feel cool for a few minutes. If it lasts, the cause is often low refrigerant, a stuck reversing valve, a failed defrost control or a thermostat setting.

How much does heat pump installation cost in Kirkland?

It depends on the size of the home, ducts, electrical work and the type of system. We visit, measure and give you a free upfront price for each option.

Ductless mini-split or ducted heat pump?

If you have good ducts, a ducted heat pump is usually simplest. If you have baseboard heat, no ducts or rooms that never get comfortable, a ductless mini-split is often the better choice.

Do I need a permit to install a heat pump in Kirkland?

Yes. Kirkland requires a mechanical permit when heating and cooling equipment is installed or replaced, and an electrical permit may also be needed. We handle the permits.

How long does a heat pump last?

Many heat pumps last around 12 to 15 years with yearly maintenance. Because they run in both seasons, regular service matters more than for a furnace.

Which areas near Kirkland do you serve?

All Kirkland neighborhoods, including Juanita, Finn Hill, Kingsgate, Totem Lake, Rose Hill, Houghton and Bridle Trails, plus nearby Redmond, Bothell, Woodinville and Kenmore.

Customer Trust Us   5-star Google reviews for Green House Plumbing and Heating in Kirkland, WA

We are committed to honest, careful heating service on every visit. Whether it is a furnace that will not light, a heat pump that will not keep up or a new system for your home, our goal is a warm, safe and comfortable house when we leave.

Kirkland homeowners tell us what they value most: technicians who show up on time, explain the problem clearly, give a fair upfront price and leave the home clean. Here is what a few of them said.

Posted on Google Google
Ray Oen profile picture
Ray Oen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They arrived on time as scheduled and performed the work at a reasonable and fair price. They were very polite and respectful in coming in and out of the house.
Posted on Google Google
M G profile picture
M G
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GHP installers, Omeed & Andre, came in a timely manner and were very friendly and professional as they took out my old hot water tank and put in the new one. I’m very happy to have chosen this company for this much needed job.
Posted on Google Google
Sean Branch profile picture
Sean Branch
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We were very happy with the service we received. Response was prompt and professional.
Posted on Google Google
Connie Martin profile picture
Connie Martin
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After a Costco gas stove delivery went bad—although Costco did reimburse me—Costco delivery was out 3x and still couldn’t hook up the range. I called Green House plumbing and Heating. From the receptionist to the plumbers, I couldn’t be happier with the service! They were on-time and hooked up my stove with no problems! I will be calling them for any future work I need.
Posted on Google Google
Kaiser Sozay profile picture
Kaiser Sozay
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10/10 highly recommended. Great service, accurate estimate, and no issues with the work. Will use Greenhouse for all plumbing needs going forward!
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Frank Conley profile picture
Frank Conley
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I am very happy with the work greenhouse, plumbing and heating Did for me. They installed a new kitchen faucet. The plumber Andre was very efficient. He was in and out before I knew what happened. He cleaned up after himself and the pricing was very reasonable. Frank Conley😀
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russelj5249 profile picture
russelj5249
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Installer was great...very professional and thorough. Highly recommend using this company for any plumbing needs
Posted on Google Google
Mary Ringgenberg profile picture
Mary Ringgenberg
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Very fast service response same day! Technician was excellent and very pleasant. He explained in detail the problem and how he was going to repair it. Office staff was so helpful and nice!
Posted on Google Google
Carol Stamper profile picture
Carol Stamper
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I’ve used Green House Plumbing a few times now. The first time they were the third plumber I called and the final one because they were the only plumber who identified and fixed the problem. Now I don’t use anyone else. Stay with the best. I’ve also referred them to friends who have had the same experience. Competent. Reliable.
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